Privacy Policy

MyRankBuddy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service. Please read this policy carefully.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Account registration details (name, email address, company name)
• Payment information (processed securely via our payment provider)
• Communications you send us (support requests, contact form submissions)
• Keywords, domains, and competitor data you add to the platform

Information Collected Automatically

• Log data (IP address, browser type, pages visited, timestamps)
• Device information (operating system, browser version)
• Usage data (features used, actions taken within the platform)
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Process transactions and send related billing information
• Send transactional emails (receipts, security alerts)
• Respond to comments, questions, and support requests
• Send promotional communications (with your consent; you may opt out at any time)
• Monitor and analyse usage trends to improve user experience
• Detect and prevent fraudulent or unauthorised activity
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data under the following legal bases:

• Contract performance – to provide the Service you signed up for.
• Legitimate interests – to improve and secure the Service.
• Consent – for marketing communications and non-essential cookies.
• Legal obligation – to comply with applicable laws.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers – companies that help us deliver the Service (hosting, analytics, email, payment processing), bound by data processing agreements.
• Legal authorities – when required by law, court order, or to protect our rights.
• Business transfers – in connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

• Essential cookies – necessary for the Service to function. Cannot be disabled.
• Analytics cookies – help us understand how visitors use the site (with your consent).
• Preference cookies – remember your settings and consent choices.

You can manage your cookie preferences at any time via the cookie banner or your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data ("right to be forgotten")
• Object to or restrict certain processing activities
• Request a portable copy of your data
• Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, contact us at contact@myrankbuddy.com. We will respond within 30 days.

8. Security

We implement industry-standard technical and organisational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page and updating the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

contact@myrankbuddy.com